Original Spare Parts
DOBEMY will do whatever it takes to minimize your downtime by using original replacement parts.
In case you are encountered with a machine malfunction once the warranty expires, contact us via phone or email and we will search the right spare parts in our factory or from our partner suppliers.
We promise we will ship the spare parts within the shortest period possible, and in the most appropriate way, so you can get back to work as fast as possible.
Quality Inspection
Our passion for maintaining excellent machine performance guides our regular quality inspection program. We offer after-sales regular field inspections on all Dobemy machinery in your factory.
By doing so, you can rest focused on production, while we help you eliminate any hazard and evaluate the machine status.
You can also contact us for remote troubleshooting, we will respond to you within seconds and come up with the solution as soon as possible.
Software Development
Dobemy software makes production controllable, enables remote troubleshooting and takes automatic CNC machine to a higher level.
Our clients have the opportunity to get modern online service based on Dobemy-developed software tailored to your plant and equipment.
Get in touch with our programmer and tell us about the new software and new functions that you need.
Quality Commitment
Every machine shipped to you has been tested and qualified to reduce possible breakdown. However, if any problem occurs, feel free to contact us and we will successfully start your project.
Contact us and get instant feedback via email or phone.
Dobemy takes full responsibility for repairing machines and dealing with machine breakdowns within the 1-year warranty period.
Keeping Machines Smart, All The Time.
Remote Troubleshooting
- Get rapid diagnostics and in-depth evaluation on Dobemy machine status;
- Immediate solutions and suggestions to malfunctions;
- Machine start up and functioning test.
We act speedily eliminate any problem to reduce your factory downtimes. Dobemy remote technical support will be at your side to improve your experience.